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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ranjeet Gauni

February 6, 2026

5  out of  5
rating by Ranjeet Gauni
"Tim is really helpful and always suggests what is beneficial for customer. He has been there to pick up a call anytime I have needed his services."
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Kristen Kennedy

February 5, 2026

5  out of  5
rating by Kristen Kennedy
"Mr. Townsend and his team are kind, professional, and always quick to respond. Mr. Townsend was parents' insurance agent and has been mine for over 30 years. I wouldn't trust anyone else."
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Sara Corn

January 30, 2026

5  out of  5
rating by Sara Corn
"Great agency to work with!"
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Maureen Donehey

January 27, 2026

5  out of  5
rating by Maureen Donehey
"Jim Townsend of State Farm has been our agent for many years. We admire him and appreciate him for his caring and personal treatment of our needs. He supports us with his advice and takes time to sit with us to help us to understand what is best for our family."
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Yolanda Thompson

January 20, 2026

5  out of  5
rating by Yolanda Thompson
"Jim Townsend had been my agent for many year's. He has excellent customer service skills. I highly recommend him as an insurance agent."
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Cheri kirk

January 15, 2026

5  out of  5
rating by Cheri kirk
"I've worked with Jim for a while and he has been honest. Have learned a lot from him. We go at it at times but end of day I stick with him cause State Farm policies are above him and he gives me good rates."
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Barbara Lott

January 13, 2026

5  out of  5
rating by Barbara Lott
"I have been a loyal customer of Jim at State Farm for years because of his exceptional service. He is professional, prompt, and always gives useful advice. Whether I have a quick question or I am navigating an accident claim, Jim actually maps out different scenarios to help me decide what is best. He is very straightforward and easy to work with. I highly recommend!"
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Jason Edgecombe

December 17, 2025

5  out of  5
rating by Jason Edgecombe
"10/10 service anytime I call Jim to ask anything I'm not sure about. The team is always nice and informative."
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Jeri Battaglia

December 15, 2025

5  out of  5
rating by Jeri Battaglia
"Jim has been our insurance agent for at least three decades. We always have excellent service and get immediate answers to any questions we might have. We highly recommend Jim's office!"
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Erik Stone

November 6, 2025

5  out of  5
rating by Erik Stone
"Jim and his team of professionals have always helped explain all of my insurance policy questions, which have been a lot, so I never need to lose sleep or worry. Probably why I’ve been using his services for the past 25 years now."
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Laura Ewert

November 6, 2025

5  out of  5
rating by Laura Ewert
"I've been with Jim for decades. Jim and his staff are easy to work with. They keep me up to date on all my policies and respond quickly to any question I might have. I would recommend Jim's office to all"
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Michele Combs

November 3, 2025

5  out of  5
rating by Michele Combs
"Jim has been my insurance agent since the nineties. I have always received excellent service from him and his staff. I highly recommend them."
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Berenice Garcia

October 29, 2025

5  out of  5
rating by Berenice Garcia
"Jim has been my State Farm agent for 30 years and has provided Fantastic service to me and my family! He’s super friendly and treats you with respect! Ron his assistant is very knowledgeable and has great customer service skills! Thank you both for being Amazing and for always being helpful! This is why I love State Farm! Berenice G :-)"
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Vance Kershner

October 23, 2025

5  out of  5
rating by Vance Kershner
"Jim and his team are always on top of my account letting me know when the payments are due. I have had to use them for two car accidents and I was totally satisfied with them. I also insure my business and home with them, they are great."
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Alice Lett

October 22, 2025

5  out of  5
rating by Alice Lett
"Easy to work with"
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Arlene Hopey

October 15, 2025

5  out of  5
rating by Arlene Hopey
"Great service been with for years 👍🙂"
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Holly Fath

October 10, 2025

5  out of  5
rating by Holly Fath
"Jim is the best insurance agent I’ve ever worked with. Reduced my premiums, better coverage. He’s an extremely responsive pro."
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anna aranda

October 9, 2025

5  out of  5
rating by anna aranda
"Jim Townsend has been my insurance agent for years....since I was a kid and I have stayed with him for forever. My entire family loves him and he's been good to us. I needed an update on our insurance cards today and Ron was able to help me out. He was quick and efficient. Thank you both."
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Applecheeks

October 3, 2025

5  out of  5
rating by Applecheeks
"I've been a State Farm Customer with Mr Townsend since I was a teenager. My father insured me as I become a new driver until my adult years. Mr Townsend's always had great staff to make inquiries or payments easy and accommodating. Thanks for the many years of service."
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jasper nelson

September 12, 2025

5  out of  5
rating by jasper nelson
"Jim Townsend has been my Agent for about 25 years. Jim is always professional and makes sure that his customers are satisfied. I also had a chance to speak with Ron, who works for Jim. I received the same experience as I've received from Jim."
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Ronn Campo

September 11, 2025

5  out of  5
rating by Ronn Campo
"If you are looking for a trustworthy and professional insurance carrier who will go above and beyond for its clients. Please choose Jim Townsend State Farm!!!"
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Suesan Steasser

September 11, 2025

5  out of  5
rating by Suesan Steasser
"Jim Townsend and his assistant Ron, are great. I have been with them for years! They handle all of my concerns and questions right away! Totally satisfied, wouldn’t change a thing."
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Tony

September 11, 2025

5  out of  5
rating by Tony
"Jim has been my agent for many years, guiding me through the world of car and renters' insurance since my college days. His associate, Ron, exemplified dedication and efficiency when I needed a policy update, reminding me of the importance of reliable support in our journeys."
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Percy Huff

September 9, 2025

5  out of  5
rating by Percy Huff
"This insurance agency was super pleasant to work with. They were extremely patient and flexible to accommodate my hectic schedule. I am very pleased with the services they provided me and the customer service was excellent. I highly recommend this State Farm agency."
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Baytik Kv

September 8, 2025

5  out of  5
rating by Baytik Kv
"I’ve been working with Jim’s team for almost 2 years. Great service, fair price. This place is one the best in business. Recommended"